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FAQ: Console line 0 password recovery

Publication Date:  2019-07-11 Views:  203 Downloads:  0

Issue Description

Eudemon 200E V300R001. Customer was unable to connect on console line, nor VTY line via telnet because he forget the password. We need to find a way to recover device management.

Alarm Information


Handling Process

Handling process is summarized on 4 steps:

1. Restart the device
2.  When "Press Ctrl+B to Enter Boot Menu...." is displayed  press Ctrl+B and enter password O&m15213 to access the BootROM main menu.
3. Access the main menu or press Ctrl+Z and select the sequence number corresponding to Recover Console Password.
4. Reboot

Other version may have  Skip Console0 Password option  which has the same function as Recover Console Password.

Root Cause

Because CLI is not available we need to connect on bootrom for recovery. 


As suggestion, after you log in again on management CLI, configure password for console line.
The following uses user name admin and password huawei as an example:

<Eudemon> system-view
[Eudemon] user-interface console 0
[Eudemon-ui-console0] authentication-mode local user admin password cipher huawei
[Eudemon-ui-console0] return