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X6000 server one network card doesn't work

Publication Date:  2013-05-17 Views:  257 Downloads:  0

Issue Description

User found in network card of X6000,eth3 works fine but eth2 doesn't work.

Alarm Information

no alert message

Handling Process

1, checked the cable and the port of switch by changing the cable on eth3 to eth2, and problem still exist.
2,checked IP address of eth2 & eth3, they are in the same network.
3,configure another network ip address on eth2 ,and problem fixed

Root Cause

one port doesn't work, there are probable four reasons:

1, Cable is not good
2,The port of swith is not good
3,Network card is broken
4,Configured the same network address on eth2 & eth3. Because the eth2 & eth3 using the same chip, so if we configure the same network ip address on eth2 & eth3, there may cause problem


We can't configure the same network ip address on eth2 & eth3 on X6000