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Windows 64-bit System Unable to Identify the Driver or Robot Mapped from a VTL

Publication Date:  2014-08-18 Views:  395 Downloads:  0

Issue Description

Product and version information:
 VTL3500 V100R002
 VTL6000 V100R003
 VTL6900 V100R005
A driver or robot is mapped from a VTL through FC or iSCSI to a 64-bit host running Windows. However, the Windows system cannot identify the driver or robot and fails to use the VTL as a result.

Alarm Information


Handling Process

Download the 64-bit driver of the driver or robot from the official website.

Root Cause

The Windows system does not have a 64-bit driver for the specific VTL driver or robot.