No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Windows 64-bit System Unable to Identify the Driver or Robot Mapped from a VTL

Publication Date:  2014-08-18 Views:  283 Downloads:  0
Issue Description
Product and version information:
 VTL3500 V100R002
 VTL6000 V100R003
 VTL6900 V100R005
A driver or robot is mapped from a VTL through FC or iSCSI to a 64-bit host running Windows. However, the Windows system cannot identify the driver or robot and fails to use the VTL as a result.
Alarm Information
Handling Process
Download the 64-bit driver of the driver or robot from the official website.
Root Cause
The Windows system does not have a 64-bit driver for the specific VTL driver or robot.