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Knowledge Base

The serial number of database for SQL server 2008 is expired in singlecloud system

Publication Date:  2013-06-27  |   Views:  149  |   Downloads:  0  |   Author:  c00507397  |   Document ID:  EKB1000030567


Issue Description

1. when you are installing the singlecloud system, it is failed to configure the witness server because of login the database in SQL server fail
2. when you login to the user's VM, it failed.
3. we can't open the database studio in the SQL server. 

Alarm Information


Handling Process

please check the specific steps in the attachment.

Root Cause

the serial number of the database is expired, we need to update it.


we should do the inspection for the system periodically.