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Knowledge Base

Time zone not found in the EMS for eSpace 7950

Publication Date:  2013-06-27  |   Views:  247  |   Downloads:  14  |   Author:  SU1000641058  |   Document ID:  EKB1000030588


Issue Description

There is no Poland time zone to select on the EMS for managing the eSpace 7950. Please see attached print screens.

Alarm Information


Handling Process

1. Add the Poland time zone in the c_tree.xml under the parameter TZONE ( see print screen no.2 attached )
2. Reboot the phone
3. Check EMS available time zones
4. Select the wanted time zone
5. Check time on the eSpace 7950

Root Cause

1. Check the available time zones on the EMS to see if there’s any compatible one with Poland time zone
2. Check the configuration file c_tree.xml of the eSpace 7950 to see available time zones


You can add any time zone from the standard time zones available on the net in the c_tree.xml configuration file, synchronize the IP Phone with an NTP so you have the desired time.