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don't restart the GSU borad after installation of os cause install call as fail in all in one solution.

Publication Date:  2013-07-22 Views:  132 Downloads:  0

Issue Description

when install the servers of uc all in one solution ,install call as always fail ,popup the error : load moudule of MSGMC fail .

Alarm Information

load moudule of MSGMC fail .

Handling Process

first check all the configration ,include the status of ftp ,ssh
after confirm every configration is ok .try again ,still fail .

get the information that customer have reinstall the OS of gsu borad ,and haven't restart it .

restart all the gsu borad ,and also the iwave tools ,install again success.

Root Cause

first check the configration ,
that restart the gsu

Suggestions

after finish a installation of GSU ,before install call as ,restart the borad again .

END