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failed to join the domain when install the Vdesktop system

Publication Date:  2013-07-26 Views:  117 Downloads:  0

Issue Description

after we run the autoinstallation tool, it indicate that it is failed to join the domain

Alarm Information

2013-07-25 13:49:09,400 DEBUG VDesktopInstaller.Flowpage [1] Join domain:xxxxx  "OU=xxxxx,OU=xx,OU=xxxx,DC=xxxxx,DC=xxx" _xxxxx ****** xxxxx\_xxxxx
2013-07-25 13:49:10,228 DEBUG VDesktopInstaller.Flowpage [1] *****have user OU*****

2013-07-25 13:49:23,916 DEBUG VDesktopInstaller.Flowpage [1] Access is denied.

Handling Process

1. login the AD server
2. find the OU which the VM will join
3. right click and select property
4. add domain account to the administrator group

Root Cause

the authorization of the domain account is not right, it can't be joined to the OU