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license actived fail in E1000E

Publication Date:  2013-07-29 Views:  868 Downloads:  0

Issue Description

Product: Eudemon1000E

It show that :Failure:Failed to activate the license file.

Alarm Information

no alarm.

Handling Process

when checked the license file , the info like this:

Product=Eudemon 1000E
Attrib="DEMO, 2013-08-31, 60, NULL, NULL, NULL"

But when I checked the version of E1000E i found the model of device is different like the info below in red.
<Eudemon>dis fir esn                                                          
13:38:00  2013/07/24                                                          
Device ESN is: 210235G6JAZ0B8000002                                           
<Eudemon>dis ver                                                              
13:38:02  2013/07/24                                                          
Huawei Versatile Routing Platform Software                                    
Software Version: Eudemon 1000E V200R001C00SPC300  (VRP (R) Software, Version 5.
Copyright (C) 2010-2011 Huawei Technologies Co., Ltd.                         
Eudemon1000E-X3 uptime is 0 week, 0 day, 1 hour, 34 minutes                   
RPU's Version Information:                                                    
4096M     bytes SDRAM                                                         
  64M     bytes FLASH                                                         
1461M     bytes CFCARD                                                        
256K     bytes SRAM                                                          
PCB       Version : VER.B                                                     
CPLD Big Version : 002B                                                       
Kanas Logic Version : 003L                                                    
Griffon Logic Version : 003L                                                  
Small BootROM  Version : 023 May  3 2011                                      
Big   BootROM  Version : 033 May 27 2011                                      
Slot0:  FIBA    (PCB)VER.A  (Software)000  (Logic)000                         
Slot2:  E4BY    (PCB)VER.A  (Software)000  (Logic)006                         

So that means the license is not suitable to the device, and need to apply a license again.Please noticed that E1000E's default is E1000E-U, is quite different from E1000E-X.

Root Cause

Probably reason:
1. license broken.
2.wrong license for the device.
3. there are other license actived. 


You must choose the right model when apply license.