1. Ssh into the server and check the disk status by the commands of “fdisk-l” and “df -h”. The result shows that all the disks are working normally.
2. Check the RecordFilePath field in the file of ivs_mru_record.conf in the directory of /home/ivsmu/mru/conf. It’s also normal.
3. Click the refresh button as shown below, the total storage space recovers.
The root cause for this problem is:
When the server reboots, the ivs service process will be run ahead of the disk mounting. So, when the service detects the storage space, the storage disks have not been mounted yet and the detected space will be 0. After disk mounting, the service will not detect the space again except refreshing it manually on the IVS client. While, the problem will not affect the video recording.