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Knowledge Base

OS damage in T3200

Publication Date:  2013-08-22  |   Views:  345  |   Downloads:  0  |   Author:  Veronica80015082  |   Document ID:  EKB1000032745

Contents

Issue Description

Was not possible use the Graphic interface (ISM) and CLI in the KVM of the T3200 (management server)

Alarm Information

Was not possible used the ISM interface and the CLI, the KVM send one Kill attemped error.







Handling Process

The mainteinance led was in red color, for that reason the server was restarted.
When the server started, was not possible to access to the graphic interface.
The server was restarted for second time, but now was not possible to access to the graphic interface as well as CLI.
Was necessary to reinstall the OS usign some tools:
  • tftpd32
  • GhostSrv

When the OS was installed, was necesary to configure the ISM, only need to configure the IP of:
  • Cameras
  • Fans
  • Servers

Root Cause

The mainteinance led was in red color, for that reason the server was restarted.
When the server started, was not possible to access to the graphic interface.
The server was restarted for second time, but now was not possible to access to the graphic interface as well as CLI.







Suggestions

None