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Knowledge Base

RP100 content sharing issue

Publication Date:  2013-09-14  |   Views:  504  |   Downloads:  0  |   Author:  h00453638  |   Document ID:  EKB1000033974

Contents

Issue Description

RP100 terminal version is V100R011C03B012SP07(built-in mini mcu),When we try to do the content sharing at RP100(HQ), the remote 2 sites will not in the RP100 screen as below screenshot. Other remote sites can able to see 4 sub-screen and content sharing.the network diagram is as following:


when four sites are in the conference. each site can see the four sites vision on its own screen. but when RP100 site make the conent sharing, this site can only see two sites vision, but other sites not only can see the four site vision, but also can the sharing content from RP100. the captures are as following:
Screenshot for RP100 (HQ) Point to Multipoint Connection (4 sites)


Screenshot for RP100 (HQ) Point to Multipoint Connection (4 sites) with content sharing enable

Screenshot for RP200(Branch) Point to Multipoint Connection (4 sites) with content sharing enable


Screenshot for VP9050(Branch) Point to Multipoint Connection (4 sites) with content sharing enable

Alarm Information

none

Handling Process

log into the RP100 terminal web page and do not choose "Dispaly H.239" as following: then save and test ok.

Root Cause

For mini MCU specification limitation, the site its self can not  do content sharing and see four sites at the same time. and custom mainly prefer to see the four site from RP100 and other sites can see its sharing content as well. so it is no need to display the sharing content on RP100 screen. for this requirement, we can cancel the H.239 on the RP100.

Suggestions

none