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Knowledge Base

No "Call parameter page" show when make a coference call for TE30

Publication Date:  2013-09-16  |   Views:  177  |   Downloads:  0  |   Author:  SU1001298939  |   Document ID:  EKB1000034021


Issue Description

When customer want to make a conference call, but find wouldn't show the "Call parameter page"; And sometimes when make a voice dialing call, find the "Call parameter page" will appear again.
The "Call Parameter Page" should be like the following photo:

Alarm Information


Handling Process

1. When the parameter "Call Parameter Configuration" is set as "Enable", when make a conference call whenever normall call or voice dialing call, it will show the "Call parameter Page" promption.

2. If customer don't want to show the "Call Parameter Page", then could set the parameter as "disable".

This one is only developed for POC presentation.
When you show the TE30 function to customer, sometimes you need to change the conference protocol and bandwidth speed. Then you could enable this parameter to do the modify.
Normally, for our customer,  if they buy it, the protocol and bandwidth should be fixed for them. And will not change any more, at this time, you can disable this parameter for customer.

Root Cause

    This is caused by one parameter "Call parameter configuration".
    This parameter means: Specifies whether to display a dialog box for setting the call type and rate when you initiate a point-to-point call. If you do not select this parameter, your TE30 uses the default call type and rate.