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FusionAccess Domain setting failed

Publication Date:  2013-09-22 Views:  131 Downloads:  0

Issue Description

During the installation fo FussionAccess,the setting of domain is failed after we enter correct domain information.

Alarm Information


Handling Process

Add the short domain name and ip address of domain controller in Hosts file of ITA server.After try to config the domain again in the FussionAccess portal.We get the succesful information.

Root Cause

We check the system and find that the ITA server can't ping the short domain name, that is why the configuration of domain is faied.


The DNS service is very important for VDI system, Please make sure the servce of DNS is normal .