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Lun Copy Failed in one S2200T

Publication Date:  2013-09-30 Views:  192 Downloads:  0

Issue Description

Can not recovery information, the LUN Copy is failling, he can not access the secondary LUN

Alarm Information

when the primary LUN fails, is not possible to connect to secundary LUN, the customer recived one error in the widonws iSCSI

Handling Process

The customer need to change the Slave LUN to Master LUN to have access to the information.
This could be done by ISM.

Root Cause

Verify how the customer configure the LUN copy.
When customer try to access by Secundary LUN, he recived an error