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S2600T boot from SAN OS, Server virtual memory paging setting is lost because ultrapath not support SAN boot

Publication Date:  2013-09-30 Views:  343 Downloads:  0

Issue Description

windows2008 R2 standard
E6000(BH622v2 MU220)-----X220-----S2600T
Customer use S2600T, setting boot from SAN and install windows 2008 R2, then try to setting system virtual memory, but after reboot, setting is lost. uninstall ultrapath, issue solved.
Virtual memory setting cannot save:

Alarm Information

No BMC event log. Only checking OS log and ultrapath log.

Handling Process

1. Collect ISM logs.
2 Use "HostInfoTools-1.2.exe" to collect ultrapath logs in "C:\WINDOWS\Upreports\collection\ZIP"

Confirm with RD for ultrapath funcitons and compatibility. Currently ultapath not support for SAN boot.
Work around solutions:
1. Download latest Ultrapath version and check if support SAN boot, then use this new version to upgrade on current system.
2. (Recommend solution)  Use MPIO software instead ultrapath.
S2600T have test with Windows Server 2008 R2 Standard , Windows Server 2008 R2 Enterprise
Need open "ALUA"
1) uninstall ultrapath.
2)open MPIO properties:

3). Add vendor IDD and product ID:

Root Cause

After analyze, this is because S2600T ultrapath software not support SAN boot function. So cause the issue for OS virtual memory setting.


Check product compatibility first for issue debugging.