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Knowledge Base

Windows Application ICON Interchange Problem in Desktop Cloud VM

Publication Date:  2013-11-04  |   Views:  512  |   Downloads:  0  |   Author:  SU1001048203  |   Document ID:  EKB1000035910

Contents

Issue Description

Windows Application ICON Interchange Problem in Desktop Cloud VM

Alarm Information

Null

Handling Process

a. Delete the document named “IconCache.db” in C:\Users\ [Username] \AppData\Local.
b. Create a new document named “IconCache.db”.
c. Set this document to “read only” in property.
d. If the ICON has already interchanged, we need to reboot the VM or deregister from VM and re-log. If the ICON interchange when we deal with it, we haven’t to reboot.

Root Cause

Because this issue is belonged to the windows OS, we can’t ensure the reason of it. So we just guess that it was caused by the icon cache zone been used by other programs.

Suggestions

Null