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PC under Eudemon 200E-X1 enable proxy lead web push authentication fail

Publication Date:  2013-12-04 Views:  1087 Downloads:  0

Issue Description

version : Eudemon200E-X1 V300R001   

Issue: when the pc client enable the proxy server configure, when PC open IE browse internet, PC client cannot recevice the Eudemon 200E push the web authentication page.


Alarm Information

the PC client cannot receive the web authentication page:

Handling Process

1: check the Eudemon configration and zone policy don't have problem

2: check the client IE proxy we found:
A: when disable the proxy server, the web authentication is working ok.
B: so we enable the proxy  this issue happen again

C: we found the proxy port is 8080, for all the web site will via porxy.  but the Eudemon only push the web authentication page when it receive the port 80. so the seesion port is the root cause.

D: suggestion customer change they proxy server port to 80, the PC client set the proxy use 80 port, the issue was resolved.

Root Cause

1: the Eudemon configure has problem, zone policy block the session

2: PC client IE proxy has problem


when use the proxy in the PC client, need to pay attention the seesion port also will be change to proxy port.