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Knowledge Base

VMs can't reach each other

Publication Date:  2013-12-11  |   Views:  565  |   Downloads:  0  |   Author:  SU1001139679  |   Document ID:  EKB1000037467


Issue Description

After creating VMs in Fusion Compute and setting Service IP and Management IP , VMs can't reach each other 

Pinding from one VM to the other fails

Alarm Information

No Sent traffic on the NIC 

Handling Process

1- Open VM using VNC or RDP
2- remove IPs from one NIC
3- fix the other NIC IPs
4- fix the first NIC IPs 
5- Ping 2 machines again 

Root Cause

1- Open Fusion Compute 
2- Open the VM and template
3- Open VM tab
4- Open Hardware tab
5- Open NIC 
6- Check that the Managment IP is assigned to the Managment port group , service IP assigned to the service port group 
7- the NIC name in the Windows may confuse us , etho names local area network 2 results swapping 2 IPS