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How to get the console password of USG 2200

Publication Date:  2019-07-17 Views:  2914 Downloads:  0

Issue Description

When deploying  a project ,we usually forget the console password, making  it difficult to access the device . 

Alarm Information


Handling Process

Situation 1: Forget the console password ,but telnet  is working .
Solution: telnet the device and change the console password
<USG2200> system-view
[USG2200] user-interface console 0
[USG2200-ui-console0] authentication-mode local user  admin  password cipher admin
[USG2200-ui-console0] return
Save the configuration  finally.

Situation 2: Forget the console password ,and  telnet  password.
Solution:step1:reboot the device
Step2 :press “Ctrl+B” when you see “Press Ctrl+B to Enter Boot Menu...” and input password “O&m15213”  to enter bootrom menu (NOTE: the passsord here may change with version ,it is advised to check refer the product document if this password is not working )
Step3: press ”ctrl+z” to enter hidden menu ,select  “Recover Console Password”.
Step4: exit and reboot
Step5: Connect cable to console port  to test .

Situation 3:Console password, telnet password and bootrom password all were forgotten.
On this situation ,  we don’t have any way to restore the password, please apply a sparepart if possible

Root Cause



Password is very important and easily be forgotten , please save it and  don’t try to change the default bootrom password .