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Eudemon E200-X3 periodically hangs.

Publication Date:  2013-12-19 Views:  246 Downloads:  0

Issue Description

Device freezes so all services are stopped.

Alarm Information

none

Handling Process

To solve this you should disable the AV module and in late january a new software version taht solves this buffer overflow issue will be released.

Root Cause

This event is caused by the AV module of the device. This module consumes too much memory causing a SMBUFF overflow that leaves the device unreachable.
The only way to recover from this hang situation is by restarting the device.

Suggestions

none

END