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The login log for SSL VPN users can't be found on USG version V3R1

Publication Date:  2013-12-30 Views:  843 Downloads:  0

Issue Description

The customer  want to see the SSL VPN user login log through the firewall logs center, but in the case of SSL VPN user login is successful,  the customer doesn't   see in logbuffer for corresponding log.

Alarm Information


Handling Process

(1) to confirm whether the firewall is turned off information center (enabled by default): undo info-center enable;
(2) to confirm whether the logging level to the default level;
(3) to confirm whether the operation SSL VPN login;
(4) modify the SSL VPN log level is informational, for testing;

SSL VPN Firewall user templates to modify the log level is informational, which corresponds USERS login log log module for the SSL VPN users, the corresponding command is as follows:
     [USG5160] info-center source USERS channel logbuffer log level informational

Root Cause

Since the default log level for  firewalls Information Center is warning (severity = 4), and SSL VPN user login log level is relatively low, is informational (severity = 6), so in the case of using the information center can not see the default configuration of SSL VPN user login log.


Message center in the face of the log output, but some modules, some functions can not see the situation the log, the log can be adjusted to the lowest level (debugging (severity = 7)) for testing to confirm whether there is a corresponding log produced.