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Knowledge Base

AR web management cannot be used, after software upgrading

Publication Date:  2013-12-31  |   Views:  139  |   Downloads:  0  |   Author:  w90004667  |   Document ID:  EKB1000038566


Issue Description

After AR device upgrades from V200R100 version to version V200R003C01SPC100, Web management functions become unavailable, the browser prompts “503 error”.

Alarm Information

IE browser prompts “503 error”.

Handling Process

so for the client who upgrading to this version, if you want to use the Web management functions need to add the following configuration:
pki realm default
ssl policydefault_policy type server
pki-realm default
http secure-serverssl-policy default_policy
http secure-serverenable
http server enable

Root Cause

The reason: the original configuration of the device Web management is not using https mode, for our new software version (e.g. V200R300) in order to improve device security, the new version force to use https. However, V200R003C01SPC100 did not do the upgrade compatible,


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