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8650C can't work after upgrade

Publication Date:  2013-12-31 Views:  175 Downloads:  0

Issue Description

8650C can't work after upgrade to new version

Alarm Information


Handling Process

check the mcu-boot.bin file is just 500k,usually it should be 4.5M, custpmer get the version by mail ,the file is damaged
download the version from support-e and upgrade again and the problem is resolve

Root Cause

the MCU's version folder has 3 file is related to upgrade
1.mcu-boot.bin  this is for mini system upgrade of MCU or system change between 86xx to 961X the IVR file
3.mcu-soft.bin the main system file


check the files before upgrade