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Customer Cannot Create an Address Set Using a USG5560

Publication Date:  2014-01-06 Views:  190 Downloads:  0

Issue Description

When a customer attempts to create an address set using a USG5560, a message is displayed indicating that no group address set can be created.

Alarm Information


Handling Process

Propose the following suggestions to the customer:
1. When creating an address set, select the object type. In this way, the new address set can be referenced by existing groups.
2. Reduce the existing group address sets by deleting unused or repetitive address sets.
3. If the number of object address sets reaches the threshold 1024, configure IP addresses to create policies. A maximum of 30,000 policies are supported.

Root Cause

Check the configuration file of the USG5560. It is found that 512 group address sets and 201 object address sets have been created.
The USG5560 support a maximum of 512 group address sets. Therefore, the customer cannot create more group address sets.


The USG5560 have the following thresholds for address sets of different types:
1. 512 group address sets
2. 1024 object address sets
3. 30,000 policies