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chap authentication failed on windows

Publication Date:  2014-09-20 Views:  192 Downloads:  0
Issue Description
chap authentication failed on windows
Alarm Information
chap authentication failed on windows
Handling Process
1. Make sure there’s nothing in the Favorite targets, if some records in it, please deleted all of them:

2. Please don’t click the “Advanced…” button for any settings while trying to discover the target, just enter the IP of target for discovery:

3. After discovery been successful, In the “Targets” filed,  while you try to connect the target, please click “Advanced…” after click “Connect”, 

4. In “Advanced Setting”, please input the “Name” and “Target secret” for CHAP logon.
No need to change any default settings.

Here’s Name and Target secret must as the same as which been set in ISM:

Root Cause
some produces of chap setting on windows should be awared.
watch the procedure points of chap setting in windows.