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Eudemon200e-X3 hang issue

Publication Date:  2014-01-25 Views:  4 Downloads:  0

Issue Description

1) Eudemon200E-X3 hangs
2) Ports stop responding to ping requests
3) CPU will be high

Alarm Information

there is no alarm

Handling Process

after analysis , we found that there was a bug in all versions for eudemon for all models .

memory gets used and device is not able to release it

device has to restart to release the memory

till 25-01-2014 there was no version which can cater this issue

Root Cause

1) port hangs so no response to ping requests
2) restart the device will solve the problem
3) hang issue happens very occassionally
4) tried changing each version with proper patch but no use


AV feature needs to be disabled in all eudemon devices because this AV feature is consuming all memory.


huawei # undo av enable