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Knowledge Base

How to use USB disk in VMs

Publication Date:  2014-02-28  |   Views:  425  |   Downloads:  0  |   Author:  SU1000781244  |   Document ID:  EKB1000040243


Issue Description

USB device doesnt work in VM

Alarm Information

we dont have any allarm regardiong this issue

Handling Process

1)     Open Desktop Studio on XenDesktop 5.5 Server, Start –> All Programs –> Citrix –>Desktop Studio
2)     Expand HDX Policy, Select Users, Click on Edit –> Settings
3)     In the Policy console, scroll down to USB Devices, Click Add on “Client USB device redirection”
4)     Select Allowed and click on ok
5)   When login VM, set USB options as below( sorry for no English version)
6)   Plug a USB Device on your Client computer and verify whether it’s getting redirected. (Please see below)

Root Cause



If it don’t work, USB devices might be blocked by default, please refer to for further guide.