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10G Card Issue in Quidway S5300

Publication Date:  2014-03-09 Views:  691 Downloads:  0

Issue Description

We have a working Huawei LS-S5328C-EI-24S switch with serial no. 210235162110A8003779 and was originally ordered via Quotation no. 000000036552201006180002 in 2010.

Recently we installed a LS5D00E4XY00 card (4-port 10GE card) with serial no. 020RYTW0D6000672 and originally ordered via Quotation no. 000000754509201305230001 in above mentioned switch in offline mode. However after switch power-up we are unable to get the 10GE card detected by switch.

Alarm Information


Handling Process

You just can upgrade the software version and install the rear card

Root Cause

This Card LS5D00E4XY00
It is 4-port 10GE SFP+ optical interface card (consisting of an LS5D00E4XY01 4-port 10GE front card and an ES5D00ETPB00 extended channel rear card) So The LS5D00E4XY01 front card must work with the ES5D00ETPB00 rear card, so The two cards are sold together.
LS5D00E4XY00 is the name of the combination of the two cards.


Also kindly be notices that your S5300 software version is very old, You need to upgrade this software version because of This card is supported in V100R005 and later versions
Thank you very much for cooperation