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ESXi trapped into "Debug mode" with purple screen

Publication Date:  2014-03-30 Views:  243 Downloads:  0

Issue Description

ESXi 5.x host fails with a purple diagnostic screen and is running virtual machines using an E1000 or E1000e virtual network adapter. The purple diagnostic screen appeared several times.

Alarm Information

None

Handling Process

Upgrade to new version ESXi 5.5 Update 1, ESXi 5.1 Update 2 or ESXi 5.0 Patch ESXi500-201401001.

Root Cause

This is a known issue affecting ESXi 5.0, 5.1, and 5.5 hosts and virtual machines using the E1000 and E1000e virtual network adapters.

Suggestions

None

END