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Knowledge Base

VPM220 presentation source audio is still sent to remote participants after muting

Publication Date:  2014-03-30  |   Views:  659  |   Downloads:  0  |   Author:  x00527389  |   Document ID:  EKB1000041119

Contents

Issue Description

VPM220 presentation source audio is still sent to remote participants after muting

Alarm Information

None

Handling Process

  1. On the endpoint web interface, choose System Settings > Input/Output > Audio and set Switch controls to All audio inputs.
  2. On the endpoint remote controlled UI, choose Advanced > Settings > Audio > Audio Input and set Switch controls to All audio inputs.

Root Cause

Switch controls is set to MIC array only.

Suggestions

None