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calling using analog phone problem

Publication Date:  2014-04-10 Views:  144 Downloads:  0

Issue Description

 can't make outgoing call from analog to IP phone internally .as the analog phone is connected to IAD. even it can make outgoing calls to PSTN

Alarm Information


Handling Process

1-I create log server using UCmaint [LMT-tools].
2-I found the IAD send the Number only two digits .
3-I modified the Digit map on the U1910 to be x  and xx a XXX regarding the nature of internal number i want to call .

then the prolem is solved

Root Cause

check the calling and called number using UCmaint to know the nature of numbers .


check the Called number on the UCmaint curfully and do the analysis for all your number planes , and then edit the digit map