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How to resolve the FusionAccess Page display issue when using IE8

Publication Date:  2014-04-15 Views:  146 Downloads:  0

Issue Description

FusionAccess version: V1R3C00 SPC300
IE version: 8.0.7601.17514
Symptom: When we open the fusionaccess webpage,the IE will show us a message as below:

And when we login the FA,the page display will be like this:

Alarm Information


Handling Process

1: Press F12 to open the developer tools of the IE;
2: check the Browser Mode and the Document Mode setting,the Browser Mode must be IE8,and the Document Mode must be IE8 Standards,otherwise,the page can't display normally. 

Root Cause

The browser mode or document mode is not compatible with the FusionAccess page.


When using IE8 to open the fusionaccess portal, confirm the Browser Mode and the Document Mode setting if you face the page display abnormal issue.