In this case i sent to our customer some printscreens with how to see the full serial number related the ISM version for both situation.
In below we have these pictures like an example.
How to identify the ISM version for these 2 options (1.via web browser and 2.local) ?
Check the complete / full version in web browser.
Please run javaws –viewer command to open the Java cache viewer, and then right click the Oceanstor application and select “Show JNLP file”, scroll down and find the info as in below picture.