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Knowledge Base

how to reset admin password for S5500T ?

Publication Date:  2014-09-17  |   Views:  274  |   Downloads:  0  |   Author:  SU1001639244  |   Document ID:  EKB1000043066

Contents

Issue Description

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Alarm Information

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Handling Process

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Root Cause

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Suggestions

When using S5000T V100R001 or S5000T V100R002 storage system , follow the steps below to operate :
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1 - connect to storage device using a serial connection and maintenance terminal.
2 - Run "ttermpro.exe" program .
3 - In the "Hw login":, enter _super_admin press "Enter" key.
4-  In the "Password:" enter Admin @ revive and press "Enter" key.
5 - Run "initpassword" command to initialize the admin user password.
6- After the command is executed successfully , admin user's password is initialized to Admin@storage