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Knowledge Base

How to collect information from a CX911 switch using GUI

Publication Date:  2014-09-17  |   Views:  234  |   Downloads:  0  |   Author:  SU1001643364  |   Document ID:  EKB1000043099


Issue Description

The storage has generated many alarms during a week regarding the link between the host and the switch which is abnormal, although the client has checked the healty of the cables and no one is damaged.

Alarm Information

Alarm details:

The link between the host and the switch is abnormal. The host corresponds to the FC host port (Controller Enclosure 0, interface module A0,port P0).

Handling Process

Please find the procedure below to collect information from a switch:

Step 1  

Access https://xx.xx.xx.xx(xx.xx.xx.xx  is CX311/CX911 management IP) and login to Web GUI

Username: admin
Password: Huawei12#$

and select ”Add Fabric”.


Download support logs.

Root Cause

We suggest to the customer, firslty, to collect information from the CX911 switch using the GUI in order to analyze them.