No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


How to collect information from a CX911 switch using GUI

Publication Date:  2014-09-17 Views:  123 Downloads:  0
Issue Description
The storage has generated many alarms during a week regarding the link between the host and the switch which is abnormal, although the client has checked the healty of the cables and no one is damaged.

Alarm Information
Alarm details:

The link between the host and the switch is abnormal. The host corresponds to the FC host port (Controller Enclosure 0, interface module A0,port P0).
Handling Process
Please find the procedure below to collect information from a switch:

Step 1  

Access https://xx.xx.xx.xx(xx.xx.xx.xx  is CX311/CX911 management IP) and login to Web GUI

Username: admin
Password: Huawei12#$

and select ”Add Fabric”.


Download support logs.

Root Cause
We suggest to the customer, firslty, to collect information from the CX911 switch using the GUI in order to analyze them.