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Knowledge Base

under U1960 the ip phone and analog phone dial 0 need to make a call transferring to different internal phone.

Publication Date:  2014-05-24  |   Views:  236  |   Downloads:  0  |   Author:  h00453638  |   Document ID:  EKB1000043300


Issue Description

A custom site in Bangladesh, There are ip phones and analog phones,custom needs ip phone and analog phone dial 0 can call to different internal phone.

Alarm Information


Handling Process

we can use this way to do some config:
change the callee number depend on different caller number.
for example:
the analog phone number is 5043, we can make a number change index 2, callee number 0 changes to 555.
log in to u1960, in the config mode, do the command:
config add callerprefix dn 5403 cldpredeal yes cldindex 2
then we test, 5403 dials 0 can call to 555.

Root Cause

because all the phones under the U1960 are in the sub-pbx 0, so when the engineer config a hunting group service access code 0, all the phones dial 0 will make a call to the front desk with this way. as for analog phone custom hope dial 0 can make a call to emergency phone 555, so we need to do some config on analog phone.


in the U1960 product document, RD can add this hotel scenario solution