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Use the root user to start WAS cause WAS startup fail

Publication Date:  2014-05-30 Views:  533 Downloads:  0

Issue Description

CTI  platform ,version : V3R5C50,was can't startup.

Alarm Information

Check the log of was (catalina.out)
found that :
/home/was/was/apache-tomcat/webapps/conf/Tomcat-user.xml   permission denied . 

Handling Process

Back up this file ,then delete it .

su - was ,switch to was user ,and start the WAS

successful .

Root Cause

Cutomer may be try to start WAS use root user ,cause the file tomcat-user.xml below to root ,and WAS don't have permission to open it .


Every application should be started by the user ,that used to install the application .