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FusionSphere V100R003C00 ALM-3036 Is Generated for FusionCare Because of a VRM Configuration File Error

Publication Date:  2014-06-09 Views:  171 Downloads:  0
Issue Description
1. After you log in to the FusionCare portal and perform a health check,
2. ALM-3030 is generated for the Virtualization Resource Management (VRM) nodes.
3. In the health check reports, message "The GE backup is abnormal" is displayed.
ll /opt/galax/Tools/hcagent_log/hcagent.log
Alarm Information
Handling Process
1. Use PuTTY to log in to the failed VRM node as user root and run the following command to restore the configuration file:
cp /home/drbd_tmp/galax/ge_backup/backupConf.xml /etc/galax/ge_backup/
2. Run the following command and locate the largest number in the command output:
ll /var/backup

The following operations use "0000000078" as an example. 
3. Run the following command to add the queried number to the configuration file:
sed -i -e 's/0000000000/0000000078/g' /etc/galax/ge_backup/backupConf.xml
Note:0000000078 in the command is the value queried in step 2 and varies depending on the site configuration. 

4. Run the following command to check whether the data is successfully added:
cat /etc/galax/ge_backup/backupConf.xml|grep BackupPackageSn
The data is successfully added if the following information highlighted in a red box is displayed.

5. Run the following command to check whether the database data and logs can be backed up:
backupGeData -a

The data and logs can be backed up if a data record whose ID is 0000000079 is generated after the command is successfully executed. 
Root Cause
When the active and standby VRM nodes back up database data or logs, the backup process unexpectedly stops. Therefore, the VRM configuration file corrupts and the database backup operation fails, which triggers the alarm.