No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade
Knowledge Base

Home Page Is Incompletely Displayed on Internet Explorer

Publication Date:  2014-06-12  |   Views:  128  |   Downloads:  0  |   Author:  h00143850  |   Document ID:  EKB1000044632

Contents

Issue Description

After a user uses Windows Internet Explorer 8 to open http://www.hao123.com/ (default home page), the home page is incomplete.

Alarm Information

none.

Handling Process

Reset Internet Explorer as follows:
1. Open Internet Explorer, choose Tools > Internet Options.
2. In the Internet Options dialog box, click the Advanced tab, and choose Reset.

Root Cause

During software installation, certain software changes Internet Explorer configuration.

Suggestions

None.