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Knowledge Base

Home Page Is Incompletely Displayed on Internet Explorer

Publication Date:  2014-06-12  |   Views:  128  |   Downloads:  0  |   Author:  h00143850  |   Document ID:  EKB1000044632


Issue Description

After a user uses Windows Internet Explorer 8 to open (default home page), the home page is incomplete.

Alarm Information


Handling Process

Reset Internet Explorer as follows:
1. Open Internet Explorer, choose Tools > Internet Options.
2. In the Internet Options dialog box, click the Advanced tab, and choose Reset.

Root Cause

During software installation, certain software changes Internet Explorer configuration.