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Knowledge Base

Default Input Mode of the VM Is Always the English Input Mode

Publication Date:  2014-07-17  |   Views:  254  |   Downloads:  0  |   Author:  l00230133  |   Document ID:  EKB1000046367


Issue Description

After a user logs in to a VM, the English input mode is always set as the default input mode. After the English input mode is deleted and the user logs in to the VM again, this problem still exists.

Alarm Information


Handling Process

1. Log in to all WI servers, back up the default.ica files in the C:\inetpub\wwwroot\VDesktop\conf\ and C:\inetpub\wwwroot\VDesktopPNA\conf\ directories. Add KeyboardLayout=(Server Default) under the SessionReliabilityTTL=15 line.

2. Change the default input mode to a non-English input mode on the VM and logs in to the VM again.

Root Cause

The default input mode can be configured in the configuration file of WI.