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VM Icon Is Displayed with White Block Background on the WI

Publication Date:  2014-07-16 Views:  619 Downloads:  0

Issue Description

The default browser on Window XP is Microsoft Internet Explorer 6. After a user opens the WI, the VM icon is displayed with white block background.

Alarm Information


Handling Process

Upgrade the Internet Explorer. Windows Internet Explorer 8 and later versions are recommended.

Root Cause

The Internet Explorer 6 does not meet the WI specifications. Currently, the WI supports the Windows Internet Explorer 8, 9, 10, and 11


The WI supports the Windows Internet Explorer 8 and later, and Firefox browser 14. Currently, the chrome browser is not supported.