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Login with master account failed for the cluster which include multiple nodes

Publication Date:  2014-07-30 Views:  220 Downloads:  0

Issue Description

We have four nodes in the cluster, after restarting the master node, we can login the device as below:

Alarm Information


Handling Process

First, we should check the CVM resource as below: (with the command "vxclusteradm nidmap")

Second, we can check the management Console resource as below: (with the command "hagrp -state | grep Ma")

With the pictures above, the two resources are not on the same node, so we can switch the ManagementConsole resource to the node where the CVM is normal. We can use the command below:

At last, wait about one minute, the ManagementConsole will be onlie on node 3, we can see the Master account is normal.

Root Cause

The CVM online resource and Management Console resource are not on the same node.