No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade
Knowledge Base

Live video no image on multiple screens

Publication Date:  2014-07-31  |   Views:  103  |   Downloads:  0  |   Author:  m00225238  |   Document ID:  EKB1000047657

Contents

Issue Description

In the scenario of multiple screens, if we play the live video back and forth, the live page flickers or disappears.

Alarm Information

none

Handling Process

Right click the Windows Desktop, and choose Personalize. Then pick a theme which is not Aero.  

Root Cause

If the Windows Aero is enabled, it may have confict with IVS client which caused the problem above. 

Suggestions

none