No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


Live failed: failed to request media streams

Publication Date:  2014-08-30 Views:  130 Downloads:  0

Issue Description

Fail to watch the live of the camera.

Alarm Information

Fail to request media streams.

Handling Process

Login in the web of camera, settings – channel configuration – audio stream parameters, set audio encoding format to G.711A.

Root Cause

The camera is still online, login in the web of camera, the video is work well. Then check the configuration, the audio encoding format is G.711u on the camera web, but it is G.711A on the platform.