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Live failed: failed to request media streams

Publication Date:  2014-08-30 Views:  82 Downloads:  0
Issue Description
Fail to watch the live of the camera.
Alarm Information
Fail to request media streams.
Handling Process
Login in the web of camera, settings – channel configuration – audio stream parameters, set audio encoding format to G.711A.
Root Cause
The camera is still online, login in the web of camera, the video is work well. Then check the configuration, the audio encoding format is G.711u on the camera web, but it is G.711A on the platform.