No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.


How to reset BIOS if the password of BIOS was forgotten

Publication Date:  2014-09-05 Views:  251 Downloads:  0
Issue Description
Product: RH2288H V2,BIOS version is V060

The customer want to change some BIOS parameters,but when he reboot the server,it requests a BIOS login password,but the customer don't remember what is the password he set.
Alarm Information
Handling Process
 restored the BIOS configuration to the default settings by upgrade the BIOS.

1: Get the upgrade file (such as RMSIV060.bin) and ipmctool from support.e website;
2: Power off the server, and keep the server in the standby state;
3: Use winscp to transfer the upgrade file and ipmctool to tmp folder of the BMC;
4: Log in to the BMC over Telnet, run cd tmp to go to the tmp directory, and run chmod 777 ipmctool to change the ipmctool to an executable file.

5: Run the ./ipmctool 14 RMSIV060.bin command to upgrade the management engine (ME).

6: If information similar to the following is displayed, the upgrade is complete.

7: Reboot the server,then we can login the BIOS without password.
Root Cause
The customer set a BIOS password and he forget it.
Don't set password for BIOS login,if you have to set the password,don't forget it.