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MCU9630 upgrading failure caused by not-sharing folder on FTP server

Publication Date:  2014-10-10 Views:  1022 Downloads:  2
Issue Description
MCU9630 upgrading failure caused by not-sharing folder on FTP server

-Customer unable to Log in to the Main Page of the MCU.
-Customer tested : and 
-After key in the Address, it show " Invalid Link " 
-Suspected is the Link break and we suggest customer to Upgrade the Firmware.

During the process of upgrading, Customer follow the User manual of hedex but it seem not working and failed to Upgrade the MCU .
-The setting in MCU , Filezilla is configured correctly,  the folder sharing is enabled, and User Name & password is Correct , IP address all configred correctly and can Ping   Clinet / Server.
-The error message show File is unable to transfer .
-We tested to share the Drive C:\Test directory to 'Everyone"
-After that, customer succesful to Upgrade the  MCU .
In the Window environment, customer may be using window 2008 , WIndow 7 , Window 8 etc,
There is some rules restriction especially under window 2008 Server R2.
Then best is to included the step of how we share the Window Directory to "Everyone" or to the Administrator or the User Account.
Follow the Hedex step how to configure the FTP server and MCU FTP configuration.
After that added extra step as below to solve the problem :
- Create a Directory and Share it in Window first.
   Example :  C:\Test  ( Share the C:\Test   to Everyone or Administrator or the user Account )
- Share with Everyone / The selected User in the PC / Laptop.

Problem solved and custoemer enable to Upload the File to MCU