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IP phone 7910 cannot unlock. Don’t remember account password.

Publication Date:  2014-10-22 Views:  136 Downloads:  0
Issue Description
After you configure lock feature on IP phone 7910, need password in order to unlock.
But don’t remember the password.

Alarm Information
Handling Process
Input possible password and default passwords. None unlock the Ip phone 7910.
Restart the ip phone didn’t work also for solve the problem.
Need to change the account password by web.
Root Cause
Customer locked IP phone for test, cannot remember account password.
Access by web as Admin user to IP phone 7910 and change the password of the account, then save.

Try again to check unlocked IP phone input in display and by web the password changed.

In best practices, always have and save password of devices.