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How to handle the alert on VMware system which is installed on the CH121 server

Publication Date:  2014-10-28 Views:  233 Downloads:  0

Issue Description

On the VMware system, you can see the alert of the hardware status as below:

Alarm Information

Please check the picture above.

Handling Process

1. Login the ESXI with "VMware vSphere Client", we can check the health status of the memory, which is normal
2. Collect the event log of the BMC, we find there is no abnormal about the momory currently.
And we found that there are alarms about the "Assert" and "Deassert" for the alerted memory.

Root Cause

According to the http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2070667
We can see there is a bug for VMware 5.1 as the picture below about "Assert" and "Deassert"

Solution

We have to do the patch from VMware to fix it according to his anouncement. Or, because it is a fake alert, we can ignore it.

Suggestions

None

END