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Call Fault on U1911 when dialing internal calls

Publication Date:  2014-10-31 Views:  163 Downloads:  0

Issue Description

Cannot dial from 107 to 101. Other internal calls work.


Try calling 101 to 107 => works
Try calling 114 to 101 => doesn’t work
Try calling 101 to 114 => works
Capture logs and import it into Sip analyzer:

603 SIP means
603 Decline
The destination does not wish to participate in the call, or cannot do so, and additionally the destination knows there are no alternative destinations (such as a voicemail server) willing to accept the call.
Check services for 101: show subscriber dn 101 type all
See DDS is enabled
DDS means: Do not disturb service, 101 can make outgoing calls but incoming calls to him are restricted.
Solution: Disable DDS using this command: config deactiveservice dn 101 type dds