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Hardware fault occured in VPC500s Camera

Publication Date:  2014-11-28 Views:  764 Downloads:  0

Issue Description

Customer reported that their camera is not working fine. they say that when they on the system camera works fine for sometime and that after some time the camera gives the faded image. also they noticed that camera gets heat up after sometime. also that when the camera gets heats up it shows the red alarm light.

Alarm Information

After the camera gets heated up it started to fade the image and shows the red light.

Handling Process

when i first check the issue the camera was ok..but then after sometime it started to gets heated up and image was faded. so then i tried to remove the power cable from camera and when i plugged again the image was fine and their was no alarm.
so it means that their is no issue with the codec or the screen. because i just removed the camera power and again plugged in after which camera was working fine but again after sometime same issue occured.

Root Cause

because of the hardware fault the camera was showing this behaviour which is now needs to be replaced.


solution for this is to change the camera with someother camera and confirm the issue. or you can also try to bypass the codec and directly connect camera with the screen and check weather the same issue occurs again or not.


try to check the hardware if its faulty or not.